IT Intern
@ Robert Bosch East Africa Ltd.

Support local customers on incidents received through SMT (ticketing system)

Support local customers who walk-in and make sure a ticket is logged in ITPS DASH

Deployment of BD accessories from stock

Accessories Charging: ensure cost recharging for issued BD accessories.

ITFM: Installation and deployment of computers (new orders/replacements/repairs) based on instructions received from the ITFM country responsible

ITFM: Ensure CMDB is updated whenever a computer is taken out of stock or back in

Participate in the monthly spot-check conducted by the local ITFM country responsible

Deployment of mobile phones based on instructions received from the mobility country responsible

Support on hands-on infrastructure related activities (example: replacement of access points/ switches/printers/ consumables…)

Any other duties as assign by the IT Management