IT Quality Intermediate Analyst
@ Citigroup

The IT Quality Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.

• Conducts a variety of moderately complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.

• Ensures project standards and procedures exist, are fully clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.

• Functional Automation for the test cases.

• Monitors products for conformance to standards; monitors processes for conformance to procedures.

• Documents findings and performs preliminary root causes analyses to provide recommended improvements.

• Ensures all corrective actions are assigned, documented and completed.

• Verifies traceability in project work products.

• Gathers, maintains and creates reports on quality metrics.

• Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.

• Requires basic understanding of how own area integrates within IT Quality to achieve objectives.

• Makes evaluative judgments based on the analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.

• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.

• Provides informal guidance to new team members.

• Performs other duties and functions as assigned.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Key Responsibilities:

• The implementation and execution of an automation test framework for functional and non-functional testing.

• Good hands-on knowledge in UI automation testing.

• Working knowledge interacting with multiple databases and complex software systems.

• Perform UI Automation using Java or Python.

• Will be actively involved in hands on test case design & development, test case execution, test automation development, reviews of requirements, and other project artifacts.

• Quantify and track automation test coverage.

• Manage, track and report on Automation KPIs.

• Making the QA team the quality gate before software products are delivered to our clients.

• Identify and highlight ways to continuously optimize the way in which QA function operates to create an efficient, scalable team.

• Work with the business and Production Support to investigate issues and trap defects with regression tests.

Criteria/Qualifications

Knowledge/Experience:

• Strong experience in Functional testing of complex multi tier applications and Experience in Automating them.

• Good experience in End to end system testing

• Strong experience using QA Automation tools like Selenium for both UI & API Automation using Java.

• Proficient in building Automation frameworks from Scratch & strong skillset in Java

• Demonstrable knowledge of Core Java , SQL,

• Proven track record in successful automation of the testing for large platforms

• Performance testing (Good to have)

• Experience working with global teams

Must Have Skills:

• Java

• Python (Good to have)

• DBMS

• GIT

• Bitbucket

• JIRA

Qualifications:

• B.Sc. in Computer Science or related field or

• Equivalent combination of education and experience

Competencies

• Effective and confident communicator with a strong passion for testing & quality

• Open minded, team player, good at building networks and leveraging resources

• Attention to detail

• Highly responsible

• Active and persistent

• Excellent analytical skills

• Proactive, and able to work independently

• Result-oriented and client-focused

• Proactive in problems-solving

• The ability to work in a demanding environment

• The ability to deliver top focus projects