IT Systems Analyst
@ AMREF Flying Doctors

The key role is to support AMREF Flying Doctors’ digital transformation, with a focus to enhance the AFD online platforms, streamlining business processes, and supporting the delivery of technology solutions aligned with the business strategic goals. The incumbent will perform systems analysis, including working with portals developed in AngularJS, and support application development.

• Collaborate with internal stakeholders to understand business requirements and translate them into functional and technical specifications.

• Support the enhancement and maintenance of AMREF Flying Doctors’ portal, ensuring usability, performance, and user satisfaction.

• Work with cross-functional teams to define project scope, objectives, and deliverables.

• Assist in the design, development, testing, deployment, and documentation of new applications and digital tools.

• Support integration and data flow between different systems, including Microsoft Dynamics CRM and Business Central. Familiarity in Integrating D365 CRM with external systems using APIs, web services, or third-party tools.

• Conduct gap analyses, identify process inefficiencies, and propose technology-driven solutions.

• Support change management, system upgrades, patches, and migrations and end-user training as new systems or features are introduced.

• Maintain documentation including user guides, training materials, and system specifications.