Comprehensive medical, dental, vision and wellbeing benefits, competitive 401(k) contribution, pension plan, annual incentive, 9 paid holidays, paid time off program (23 days accrued annually), student loan repayment program, paid-family leave.
Job Description
As a Senior Product Analyst, you will join the Personal Lines Product Analytics team, responsible for supporting best in class homeowners’ insurance products. Your prior experience with the P&C industry, advanced analytics, technical software, and passion for product will set you apart.
Your position will report to the Senior Product Analytics Manager and is responsible for overseeing results for select states, delivering state analytics in support of profitability and growth through close collaboration with a State Product Manager.
In this role, you will have the opportunity to work with a variety of business and process leaders across the American Family Enterprise (Government Affairs, Compliance, IT Leadership, Partner Management, Operations, Claims, etc.) and the broader American Family community.
Responsibilities
Collaborate with State Management, Pricing, and other partners to support product changes through quantitative and qualitative analysis in assigned markets. Assess product performance through monthly and post-implementation monitoring activities, researching root cause drivers, and recommending strategic actions for resolution. Keep abreast of market strategy, competitive position, industry trends, and macroeconomic forces affecting homeowner’s insurance business. Succinctly deliver complex analytical summaries to senior leadership, seeking support for recommendations, driving business decisions, or influencing operational improvements. Query, validate, and analyze data using GCP BigQuery, Looker Studio, and Excel for daily operations. Pursue data literacy, partnering with Business Intelligence to improve access, data quality, and granularity for the broader team. Lead special projects or countrywide accountabilities on various department initiatives. Support compliance and regulatory inquiries including policy reviews, market conduct exams, and data calls initiated by the Department of Insurance. Appropriately apply statistical analysis or models to elevate insights and recommendations. Pursue innovation through improvements to existing processes, automating tasks, or utilizing internal Artificial Intelligence tools. Embody a high standard of engagement and pace setting while collaborating and mentoring peers or stakeholders.
Qualifications
5 or more years of professional experience, including work in Property & Casualty insurance. A bachelor's degree and quantitative analytical knowledge is required; a graduate degree and/or CPCU designation is preferred. The ability to identify and define business problems, and develop strategic, analytical, and financial frameworks to conduct analyses. Analyze state performance, identify additional areas of research, and recommend improvements. Knowledge of SQL, SAS, R, Python, Tableau, GCP, and/or other programming/data query/reporting knowledge, intermediate to advanced skills in Microsoft Excel, and experience with geospatial mapping software is required.